Question 1

What is TrussIQ?

Accepted Answer

TrussIQ is a CRM and operations platform built for the construction trades. It connects leads, quotes, jobs, scheduling, crews, payments, and customer tracking in one place — in English or Spanish.

Question 2

Who is it for?

Accepted Answer

Any construction subcontractor or contractor — plumbing, electrical, roofing, HVAC, concrete, framing, remodeling, general contractors — plus metal-structure dealers who also get the 3D quoting configurator.

Question 3

What’s the difference between the two packages?

Accepted Answer

TrussIQ CRM is the trade-agnostic core platform that works for any construction business. TrussIQ CRM + 3D adds a real-time 3D building configurator and pricing engine built for carport and metal-structure dealers.

Question 4

Do I need the 3D Configurator?

Accepted Answer

Only if you sell metal structures like carports, barns, or garages. Every other trade runs great on the core CRM; you can add 3D later if it fits.

Question 5

Does it work in Spanish?

Accepted Answer

Yes. The whole interface works in English and Spanish, and AI can help you draft client messages in either language. Portuguese is on the roadmap.

Question 6

Can I use my own branding and domain?

Accepted Answer

Yes. TrussIQ is white-label: your logo, colors, and domain, with per-location overrides for multi-location businesses.

Question 7

Can customers track their jobs?

Accepted Answer

Yes. Every customer gets a secure, no-login tracking link — delivered by SMS or email — that shows exactly where their job stands, without exposing internal data.

Question 8

How do payments work?

Accepted Answer

You can send contracts for e-signature and collect deposits and payments through Stripe, with payment status tracked on every job.

Question 9

Is there a mobile app?

Accepted Answer

A field app is in development. The first feature is clock-in/clock-out with GPS location and an employee photo for proof-of-presence time tracking. More field features are on the roadmap.

Question 10

How do I get started?

Accepted Answer

Book a demo. We’ll tailor a 20-minute walkthrough to your trade and show you how TrussIQ fits your business.

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